Madylle boots are engineered using a high-grade, resilient vegan leather upper (a soft micro-fiber synthetic composite) curated specifically for its water-resistant finish, uniform surface texture, and dependable structure. The outsoles are cast from a durable composite rubber material paired with solid block heels designed to absorb daily impacts gracefully.

Yes. The premium synthetic upper compound possesses natural water-resistant properties, meaning sudden rain or light environmental moisture will not warp or spot the material like traditional animal skins. For heavy downpours, we recommend drying them with a soft towel immediately afterward to maintain structural integrity.

Maintenance is minimal and straightforward. Do not apply heavy oils, waxes, or animal-grade shoe creams. Simply clear surface dust using a clean, dry microfiber cloth. For stubborn scuffs, use a cloth lightly moistened with water and a drop of gentle soap, then wipe clean.

Our boots follow standard North American women's sizing parameters and run true-to-size. We highly recommend referring to our interactive Size Guide page to cross-examine your foot length measurements in centimeters against global conversion matrices before final checkout.

Our current footwear molds adhere to a standard B-width classification. Because western silhouettes incorporate a refined, slightly pointed toe, clients with wider foot profiles or high arches frequently find absolute comfort by sizing up a half-size (+0.5) to allocate appropriate breathing room.

To preserve tight logistical pipelines and rapid fulfillment standards, we ship exclusively to postal addresses within Canada. We proudly offer complimentary Standard Tracked Shipping across all Canadian provinces and territories with no minimum order thresholds required.

Our sorting warehouse handles order routing rapidly. If you detect a typo or omission in your delivery address, please notify our team at info@madylle.com within 2 hours of checkout placement. Once an item has generated a carrier tracking token, routing modifications cannot be executed.

We provide a comprehensive 30-day window from the confirmed carrier delivery timestamp to evaluate your footwear. To ensure a successful return reconciliation, items must be completely unworn, free of environmental markings, and preserved within their original shoe packaging boxes.

Exchanges are processed cleanly based on inventory levels. Send an electronic request containing your active Order ID to info@madylle.com. Our team will supply return drop instructions. Once warehouse staff confirm the inbound pair is pristine, your exchange size or shade will deploy immediately.